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FAQs

 

What brands do you sell?

At RC Garage we sell all the major brands including, Traxxas, HPI, Tamiya, Axial, Kyosho, GV, Blade, Parkzone, Hobbyzone, Spektrum and 100's more

Do you do repairs?

We do!
We offer repairs on RC Cars, Trucks, Boats, Planes, Helis and a lot of other things!
Visit our ‘Service Centre’ page for more info and pricing.

Do you price match?

We constantly do our best to offer our customers the BEST VALUE we possibly can. If you do find a product for a cheaper price located within Australia, please give us a call and when possible we will match or better that price.

An item I saw on your website has disappeared. Is it still available?

We use a real-time inventory system. Items that are out of stock aren’t displayed. This reduces confusion, back-orders and inconvenience for our customers. If you are after a particular product not on our site please send us an email or give us a call and we will try to get it in for you.

Do you sell spare parts?

Yes we do!
Check out our spare parts page for a list of brands.

How long will it take to receive my items?

Shipping time varies depending on your location, how much you have purchased, and what freight method you have selected.
Please visit our ‘Shipping’ page for more info. We aim to have all orders processed and shipped within 24hrs of receiving payment. 

Can I have some RCG stickers?

Sure!
Grab some next time your in-store or send us and email and we will attach some to your next order.

Do you provide sponsorships?

We support many local clubs and individuals with sponsorship. To enquire about sponsorship please email us at info@rcgarage.com

Do you accept returns?

Please visit our ‘Shipping Information’ page for more information on returns.

Shipping:

How much is shipping?

Shipping cost varies depending on your location, how much you have purchased, and, what freight method you have selected.
Please visit our ‘Shipping Information’ page for more info.

What kind of shipping do you provide?

We provide a number of different shipping methods to suit everyone’s needs.
Please visit our ‘Shipping Information’ page for more info.

Do you have any job positions currently available?

As positions within RC Garage become available they will be posted on our employment page here.

Payment:

What payment options do you have?

In-Store: Cash, Eftpos, Visa & MasterCard
Online: Visa, MasterCard, PayPal & Direct Deposit

We do not accept American Express, Dinners Club or Cheques.

Store:

Can anyone visit your store?

Yes, of course! Our store is open 7 days a week.
Please visit the ‘About Us’ page for store hours.

What days are you open?

7 Days a week! (Closed public holidays)
Please visit the ‘About Us’ page for store hours.

How do I contact you?

Please visit the ‘Contact Us’ page for all the ways you can get in contact with RC Garage.